Lena Muench comes to us from Fruitland, IA as a graduate of West Illinois University, and has been with our company for 11 years. Lena oversees insurance processing, accounting, and HR. When asked what motivated her she stated, “Taking the extra step to advocate for patients and team members. If that effort helps a patient or a team member yield the desired result, it is very rewarding. Even when, for example, an insurance company doesn’t cooperate, knowing that we tried our best is great for the soul”. Outside of working here at Dentistry by Design, you can find Lena keeping up with her two sons, Landon (6) and Caleb (4). She also works part-time at Little One’s Day Our Preschool, sings in the church choir, and actively participates in the Mill Creek Elementary PTA and Mothers of Preschooler’s Group. When she gets a moment to herself she enjoys cooking, baking, crafting, and just being generally silly.